Deliver an assessment of your current after sales services business and a benchmark
against industry best practices in :
Warranty cost. Offering management. Service delivery capabilities. Client satisfaction management. Service business management.
Throught a 3 days structured workshop
And for targeted companies : Industrial sector for finished goods or components
( mechanics, electronics, IT software or hardware). Technology or service providers. In business to business or business to consumers. For very small companies up to large ones.
To manage After sales Quality, Flexibility, Cost, and Revenue
Warranty cost.
Industrial sector for finished goods or components